Services  |  Consulting
 
 
Our Team
   

Our team of consultants are committed to providing a competent, focused and consistently high level of service to you, our client. As well as possessing a sound technical knowledge, the team has access to a host of independent specialists with extensive experience in fields ranging from Benefit Structuring and Law, to Actuarial Science and Advanced Technical Support, ensuring that any concerns you may have will be addressed with the utmost efficiency. We provide service to over 11 000 principal members and 104 corporations nationally.

 
   
Our achievements can be recognized through our highly successful business model featured below:
  • We employ highly skilled professionals and specialists. Our employees have to undergo vital training and they are required to keep abreast of all the changes in the industry.
  • Every client has a Service Consultant and Client Manager appointed to them who are responsible for ensuring hassle-free employee benefit membership.
  • Members and clients have contact with a capable call centre where the mindset is that the client makes “one call” only.
  • Paperless operations including on site visitations. On-line as well as real time facilities and programs result in swift responses to member and service provider queries.
  • We offer specialist actuarial advice and consulting that includes product design, medical scheme comparisons, benefit and cost considerations, bi-annual management reports and claim utilization patterns.
  • Employee Benefit consulting that includes establishing a Subsidy and Healthcare Benefits policy, post retirement liability and provisions. Pension and provident funds, reinvestments and asset management are also included, through strategic partners.
  • HIV and Corporate Wellness programs.
  • Advice on tax deductibility of contributions
  • Overseeing and giving advice relating to ex-gratia assistance and payments
  • Claims collection at agreed sites
  • We keep electronic records of all communication and interactions
  • Dedicated email address and website query logging for employer groups
  • Providing training and assistance with annual Option selection where staff are based
  • Dispatching of industry and scheme information via email, fax or sms.


    Glopin is partnered by all recognized medical schemes and administrators. We also focus on assisting Human Resources and Financial departments.
 
       
 
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